Aamir Khan
About Aamir Khan
Aamir Khan is an Enterprise Service Delivery and Assurance Engineer with extensive experience in network management and infrastructure maintenance. He has a strong background in business and commerce, having earned his Bachelor of Commerce from Barkatullah University and previously worked with major telecommunications companies in India.
Work at Airtel
Currently, Aamir Khan serves as an Enterprise Service Delivery and Assurance Engineer at Bharti Airtel, a position he has held since 2019. In this role, he is responsible for ensuring preventive maintenance for critical infrastructure, including precision ACs, UPS, and DG sets. He oversees capacity management and the timely provisioning of bandwidth and network infrastructure upgrades. Aamir also coordinates with vendors to ensure service continuity and manages vendor interfaces. His efforts have contributed to maintaining a 99.99% uptime for critical infrastructure and 100% uptime for the Network Operations Center (NOC).
Education and Expertise
Aamir Khan completed his education in Business/Commerce, General. He attended N.B.H.S. School from 2005 to 2008, where he achieved his 12th class certification. He furthered his education at Barkatullah University in Bhopal, obtaining a Bachelor of Commerce (B.Com.) degree from 2008 to 2010. His educational background has provided him with a solid foundation in business principles, which he applies in his professional roles.
Background in Telecommunications
Aamir Khan has extensive experience in the telecommunications sector. He began his career as a Customer Support Engineer at Bharti Airtel from 2011 to 2013. He then worked as a System Administrator at St. Montfort Group India from 2013 to 2016, before taking on the role of Field Engineer at Bharat Sanchar Nigam Limited from 2016 to 2018. His roles have included responsibilities such as L1 and L2 troubleshooting and L3 coordination in a Cisco environment, managing routers, switches, firewalls, and wireless controllers.
Achievements in Network Management
Throughout his career, Aamir Khan has demonstrated expertise in network management and service delivery. He has led initiatives such as the migration of copper clients to Fiber to the Home (FTTH) technology. His proactive approach to incident and problem management has been instrumental in maintaining infrastructure uptime and conducting root cause analysis. Aamir has also managed a team of network engineers responsible for 24x7 corporate technical network control operations, ensuring high levels of service availability.