Abhinav Kumar
About Abhinav Kumar
Abhinav Kumar is the Head of Marketing for One Airtel in Punjab, Haryana, and Himachal Pradesh. He has extensive experience in customer lifecycle management and has held various leadership roles at Airtel and other telecom companies since 2006.
Current Role at Airtel
Abhinav Kumar currently serves as the Head of Marketing for One Airtel, focusing on Punjab, Haryana, and Himachal Pradesh. He has held this position since 2023, working from Chandigarh, India. In this role, he is responsible for overseeing marketing strategies and initiatives that align with Airtel's objectives in these regions.
Previous Experience at Airtel
Abhinav Kumar has extensive experience at Airtel, having worked in various capacities since 2011. He was a Manager for Prepaid Customer Lifecycle Management from 2011 to 2014, managing a customer base of 500 million across multiple service categories. He later served as Deputy General Manager and GTM Head for Punjab and Haryana from 2015 to 2020, and as General Manager for the Prepaid category from 2020 to 2023.
Leadership and Management Skills
Throughout his career, Abhinav Kumar has demonstrated strong leadership and management skills. He directed teams of up to 10 direct reportees and led cross-functional groups that included product, engineering, and data science. His leadership facilitated enhanced customer journeys and increased service adoption across various platforms.
Educational Background
Abhinav Kumar earned his MBA in Marketing from the Institute of Management Studies in Shimla, where he studied from 2004 to 2006. This educational foundation has supported his career in marketing and management within the telecommunications industry.
Career Before Airtel
Before joining Airtel, Abhinav Kumar worked at Cellebrum as a Senior Executive in Products from 2006 to 2008 and at Vodafone as an Assistant Manager for Prepaid Products from 2008 to 2010. These roles contributed to his expertise in product management and customer service strategies.