Akshara Srivastava
About Akshara Srivastava
Akshara Srivastava is a Customer Service Representative at Airtel in Noida, India, with a Bachelor of Business Administration from Bundelkhand University. She has experience in sales, marketing, and phone banking, and actively seeks opportunities to enhance her skills.
Work at airtel
Currently, Akshara Srivastava serves as a Customer Service Representative at airtel, a position she has held since 2023. Based in Noida, Uttar Pradesh, India, she is responsible for addressing customer inquiries and providing support. Her role involves utilizing her communication skills to ensure customer satisfaction and resolve issues effectively.
Education and Expertise
Akshara Srivastava completed her Bachelor of Business Administration (BBA) at Bundelkhand University from 2018 to 2021. Her studies focused on Business Administration and Management, equipping her with foundational knowledge in various business practices. This educational background supports her current role in customer service and her previous positions in sales and marketing.
Background
Before joining airtel, Akshara gained experience in various roles. She worked as a Phone Banking Officer at Axis Bank for six months in 2023, where she managed customer interactions over the phone. Additionally, she held a position in Sales and Marketing operations at Tech Analogy for two months in 2023. Her early career included an internship as a Marketing Intern at Investosure Consultancy Private Limited in 2020.
Skills Development and Participation
Akshara actively seeks opportunities to enhance her skills. She has participated in various hackathons and events, which have contributed to her development in critical thinking, leadership, time management, and communication. These experiences have helped her build a diverse skill set applicable to her professional roles.