Akshay Pratap Singh
About Akshay Pratap Singh
Akshay Pratap Singh is a Principal Product Manager at Airtel, where he has worked since 2023. He has a diverse background in product management and customer success, with previous roles at companies such as Adobe, Knowlarity, and MediaAgility.
Current Role at Airtel
Akshay Pratap Singh currently serves as Principal Product Manager at Airtel, a position he has held since 2023. In this role, he leads a team of product managers, focusing on new product innovation and fostering a creative environment. His responsibilities include overseeing product development and ensuring alignment with market needs.
Previous Experience at Airtel
Prior to his current role, Akshay worked at Airtel as Senior Product Manager, where he led B2B Voice Products from 2021 to 2023. His work involved managing product strategies and enhancing service offerings to meet customer demands.
Professional Background
Akshay has a diverse professional background, having worked at various organizations. He was a Product Manager at Knowlarity from 2017 to 2021, where he contributed to cloud communications solutions. Before that, he served as a Customer Retention specialist at Adobe from 2015 to 2017, focusing on customer engagement and retention strategies.
Education and Expertise
Akshay holds a Bachelor of Technology in Computer Science Engineering from Maharshi Dayanand University, completed from 2010 to 2014. He also earned a Master of Business Administration in International Business from the Institute of Chartered Financial Analysts of India, completing his studies from 2015 to 2017. His foundational education includes high school studies at Our Lady of Fatima Convent School and Salwan Public School.
Achievements in Product Management
Akshay received the 'CEO’s Choice Award' at Knowlarity Communications for his role in driving a 43% revenue increase through new product development. His proactive approach at Adobe contributed to high renewal rates and enhanced customer satisfaction, showcasing his effectiveness in customer success and product management.