Amit Chawla
About Amit Chawla
Amit Chawla is the Managing Director at Airtel in Rwanda, with extensive experience in customer service and IT operations. He specializes in revenue, pricing, and financial planning, and has held various leadership roles in telecommunications across multiple countries.
Current Role at Airtel
Amit Chawla serves as the Managing Director at Airtel, a position he has held since 2018 in Rwanda. In this role, he oversees operations and strategic initiatives, focusing on enhancing customer service and network efficiency. His leadership aims to drive profitability and improve overall business performance.
Previous Experience at Airtel
Before his current role, Amit Chawla worked at Airtel as the Commercial Director for a brief period in 2018, specifically in Rwanda. Additionally, he held the position of General Manager (Head– B2B) for the Delhi and NCR Circle from 2005 to 2015, where he was responsible for business operations and customer engagement strategies.
Education and Expertise
Amit Chawla holds multiple degrees, including a Bachelor of Engineering in Mechanical from L.D. College of Engineering, Ahmedabad, and an MBA from B.K. School of Business Management, Ahmedabad. He completed his MBA studies from 1998 to 2000. His academic background supports his specialization in revenue, pricing, and financial planning, which are crucial for driving profitability in his roles.
Career Background
Amit Chawla has extensive experience in telecommunications and customer service operations. He has worked in various capacities across different companies, including Ooredoo Kuwait as Director-B2B Operations and Millicom as Chief Business & Customer Care Officer. His career spans multiple regions, showcasing his ability to manage high-performing teams in diverse geographies.
Achievements in Sales and Operations
Amit Chawla is recognized for his execution excellence in sales and operations planning. His strategic approach has contributed to improving brand consideration and advocacy through effective market communications and public relations. His track record includes managing teams that deliver results in competitive environments.