Amit Patel
About Amit Patel
Amit Patel serves as the Head of NET IT at Airtel, where he has worked since 2018. He has a strong background in IT management and engineering, with significant achievements in automation and cost savings.
Work at Airtel
Amit Patel has been serving as the Head of NET IT at Airtel since 2018. In this role, he has been instrumental in developing the Single Pane of Glass (LSI Tool), which allows for the monitoring of impacts and faults in B2B services, facilitating proactive communication during mass outages. His leadership has led to significant operational improvements, including the execution of one of the largest deployments of PrOptima v5.0 and ProAssure v2.0 solutions across Airtel's mobile core, RAN, transport, and fixed line domains, supporting 3.1 million cells across 23 circles in India.
Education and Expertise
Amit Patel holds a Master of Business Administration (MBA) in Marketing/Marketing Management from the Symbiosis Institute of Management Studies, where he studied from 2008 to 2011. He also earned a Bachelor of Engineering (B.E.) in Electronics and Communications from South Gujarat University, completing his degree from 1996 to 2000. His educational background provides a strong foundation for his expertise in IT management and telecommunications.
Background
Before joining Airtel, Amit Patel worked at Telenor as DGM-IT for nine years, from 2009 to 2018, in Gurgaon, India. His career began at Ericsson India as a Senior Engineer in Support from 2006 to 2007. He also held positions at Vodafone Essar Ltd as Assistant Manager - VAS and at Redknee as Senior Engineer (Lead Support). His extensive experience in the telecommunications sector has equipped him with a comprehensive understanding of network operations and IT solutions.
Achievements
Amit Patel has achieved notable milestones in his career, including approximately 100 million INR CAPEX savings through the development of UNOC applications for monitoring and alerting, which utilized open-source solutions to replace an IBM APM licensed product. He has delivered over 1000 automation-related enhancements in Netcool and Remedy for network fault reporting and completed more than 30 integrations in the FCAPS landscape for Zero Touch NOC in the last two years. His contributions have significantly improved operational efficiency and fault management.