Amrita Nindawat
About Amrita Nindawat
Amrita Nindawat serves as the Head of Customer Service at Airtel in New Delhi, India, a position she has held since 2016. She has a background in business management and experience in corporate sales.
Work at Airtel
Amrita Nindawat has been serving as the Head of Customer Service at Airtel since 2016. In this role, she has overseen customer service operations for eight years in New Delhi, Delhi, India. Her responsibilities include managing customer interactions, improving service quality, and implementing strategies to enhance customer satisfaction.
Education and Expertise
Amrita Nindawat holds a Bachelor’s degree from the Indian Institute for Travel & Tourism Management, where she studied from 2003 to 2006. She furthered her education by obtaining a Master of Business Administration from IILM University in Gurugram, completing her studies between 2006 and 2008. Her educational background provides her with a solid foundation in management and customer service.
Previous Experience at Reliance Communications
Before joining Airtel, Amrita Nindawat worked at Reliance Communications as a Business Development Manager focusing on video conferencing and corporate sales. She held this position for two years, from 2008 to 2010. This role involved developing business strategies and managing client relationships in the corporate sector.