Ankush Chauhan
About Ankush Chauhan
Ankush Chauhan is a Program Manager at Airtel, where he specializes in churn management and vendor relationships. He has a background in IT and sales operations, holding an MBA and previously working in various roles within the telecommunications sector.
Work at Airtel
Ankush Chauhan has been employed at Airtel as a Program Manager since 2021. In this role, he operates from Shimla, Himachal Pradesh, India. His responsibilities include leading churn management, retention strategies, and identifying and controlling revenue leakage within B2B service operations. He also manages vendor and stakeholder relationships, addressing legal threats and disputes related to service agreements.
Previous Experience at Velocis Systems Pvt Ltd
Before joining Airtel, Ankush Chauhan worked at Velocis Systems Pvt Ltd as a Project Lead from 2016 to 2018. During his tenure, he handled the government project SWAN, where he managed legal and SLA disputes, as well as collection and retention processes. His experience in this role contributed to his expertise in project management and operational efficiency.
Career Background
Ankush Chauhan began his career as a Network Engineer at Conjoinix in November 2014, focusing on WAN, LAN, CAN, and MAN networks. He transitioned to Airtel Business as a Service Account Manager from 2018 to 2021, where he worked for three years in the Chandigarh Area, India. This progression in his career reflects his growing expertise in telecommunications and service management.
Education and Expertise
Ankush Chauhan studied at Govt Sen Sec School Dhundhla and later pursued further education at Jetking Chandigarh. He achieved a Master of Business Administration (MBA) from Lovely Professional University, specializing in IT and sales operations, from 2016 to 2018. His educational background supports his professional roles in project management and telecommunications.