Anuj Sharma
About Anuj Sharma
Anuj Sharma is an Account Manager currently employed at Airtel since 2020 and has also worked at MakeMyTrip as an executive since 2016. He has previous experience in customer service roles at Homeshop18 and Concentrix, and he holds a Bachelor of Business Administration from Sikkim Manipal University.
Work at Airtel
Anuj Sharma has been employed at Airtel as an Account Manager since 2020. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His experience in customer service contributes to his effectiveness in addressing client needs and fostering strong relationships.
Previous Experience at Homeshop18
Before joining Airtel, Anuj Sharma worked at Homeshop18 as a Customer Service Executive from 2013 to 2014 for a duration of 11 months. His responsibilities included assisting customers with inquiries and resolving issues, which helped him develop essential skills in customer interaction.
Experience at Concentrix
Anuj Sharma served as a Customer Service Associate at Concentrix from 2014 to 2015 for 10 months. In this position, he engaged with customers to provide support and solutions, further enhancing his expertise in customer service and communication.
Education and Expertise
Anuj Sharma studied at Sikkim Manipal University through distance education, where he earned a Bachelor of Business Administration from 2013 to 2016. This academic background has equipped him with foundational knowledge in business principles, which he applies in his professional roles.
Current Role at MakeMyTrip.com
In addition to his role at Airtel, Anuj Sharma has been working at MakeMyTrip.com as an Executive since 2016. He is based in Gurgaon, Haryana, India, and his role involves supporting customers in their travel-related inquiries and bookings, contributing to his extensive experience in customer service.