Astha Agrawal
About Astha Agrawal
Astha Agrawal is a Customer Relations Officer with extensive experience in the telecommunications and e-commerce sectors. She holds an MBA in HR and Marketing and a BTech in Information Technology, both from Uttar Pradesh Technical University.
Work at airtel
Astha Agrawal has been employed at Airtel as a Customer Relations Officer since 2015. In this role, she is responsible for managing customer interactions and ensuring a high level of service. Her tenure at Airtel has spanned over nine years, during which she has contributed to enhancing customer satisfaction and loyalty. The position is based in Gurgaon, India.
Current Role at IndiaMART InterMESH Limited
Astha Agrawal has also been working at IndiaMART InterMESH Limited since 2015. She holds a position related to customer relations, where she engages with clients to facilitate their needs and improve service delivery. Her experience at IndiaMART has also lasted for nine years, and she operates from Noida.
Education and Expertise
Astha Agrawal completed her Master of Business Administration (MBA) with a focus on Human Resources and Marketing at Uttar Pradesh Technical University from 2013 to 2015. Prior to that, she earned a Bachelor of Technology (BTech) in Information Technology from the same university, studying from 2009 to 2013. This educational background has equipped her with skills relevant to her roles in customer relations.
Background
Astha Agrawal has a solid educational foundation in technology and business management. She pursued her studies at Uttar Pradesh Technical University, where she gained knowledge in both technical and managerial aspects. This combination of education has supported her career in customer relations across two significant organizations.