Atif Khan
About Atif Khan
Atif Khan is a Retail Store Manager at Airtel, where he has worked since 2014 in Gurgaon, Haryana, India. He has a strong background in sales strategies and retail management, with a focus on enhancing customer service and sales efficiency in the telecommunications industry.
Work at Airtel
Atif Khan has been serving as the Retail Store Manager at Airtel since 2014. He has dedicated ten years to enhancing the retail operations of the company in Gurgaon, Haryana, India. His role involves overseeing sales strategies and managing customer service operations, which are critical to the success of Airtel's retail initiatives. Under his management, the retail store has implemented innovative concepts to improve customer interactions and sales performance.
Education and Expertise
Atif Khan completed his education at Delhi Public School - R. K. Puram. He pursued a Master of Business Administration from 2008 to 2010, focusing on business management principles. His academic background, combined with his extensive experience in retail management and sales strategies, equips him with the knowledge necessary to lead retail operations effectively within the telecommunications sector.
Background
Before joining Airtel, Atif Khan worked at Firstsource Solutions Limited for five years, where he held the positions of Process Leader and Team Leader. His tenure at Firstsource Solutions Limited from 2009 to 2014 allowed him to develop skills in customer service operations and team management, which he later applied to his role at Airtel.
Achievements
Atif Khan has successfully implemented the 'serve to sale' concept at the Airtel retail store. This initiative has significantly enhanced customer service and improved sales efficiency. His focus on customer satisfaction and operational excellence has contributed to the overall performance of Airtel's retail operations.