Aunrag Arora

Aunrag Arora

Assistant Manager â Customer Service Delivery @ airtel

About Aunrag Arora

Aunrag Arora is an Assistant Manager in Customer Service Delivery at Airtel, where he has worked since 2014. He previously held positions in sales at Airtel and Sify Technologies Limited, and he earned a bachelor's degree from Dr. B. R. Ambedkar University in Agra.

Work at Airtel

Aunrag Arora has been employed at Airtel since 2014, currently holding the position of Assistant Manager in Customer Service Delivery. His role involves overseeing customer service operations and ensuring efficient service delivery. Prior to this, he worked at Airtel as an Officer in SME Sales from 2006 to 2007 for one year. His extensive experience in the telecommunications sector contributes to his current responsibilities.

Previous Experience

Before joining Airtel, Aunrag Arora worked at Sify Technologies Limited as a Team Lead in Direct Sales for the Internet Business in 2004, where he was involved in managing sales operations. This role lasted for three months and provided him with foundational experience in sales management. His early career also includes a year at Airtel in SME Sales, further enhancing his expertise in customer engagement and sales strategies.

Education and Expertise

Aunrag Arora earned his Bachelor's degree from Dr. B. R. Ambedkar University in Agra, where he studied from 1998 to 2001. His educational background has equipped him with the knowledge and skills necessary for his roles in customer service and sales within the telecommunications industry. His academic achievements support his professional development and career progression.

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