Azmat Khan
About Azmat Khan
Azmat Khan serves as the Head of Corporate & Platinum Service Experience at Airtel in Dhaka, where he has worked since 2010. He has a background in IT and resource development, with previous roles at UNDP and Warid Telecom International Ltd.
Work at airtel
Azmat Khan has been serving as the Head Corporate & Platinum Service Experience at airtel since 2010. In this role, he focuses on enhancing customer service quality and ensuring a superior experience for corporate and platinum clients. His tenure at airtel spans over 14 years, during which he has contributed significantly to the company's service strategies and customer engagement initiatives in Dhaka.
Previous Experience at UNDP
Before joining airtel, Azmat Khan worked as an IT Assistant at the United Nations Development Programme (UNDP) from 2004 to 2006. His role involved supporting IT operations and contributing to various projects, which helped him develop a strong foundation in technology and project management.
Career at Warid Telecom International Ltd.
From 2008 to 2009, Azmat Khan held the position of Assistant Manager Resource Development at Warid Telecom International Ltd. During his one-year tenure, he focused on resource development and training, which enhanced service quality and operational efficiency within the organization.
Education and Expertise
Azmat Khan studied Computer Science at Soft-ED Informatics, where he earned a Bachelor of Science degree from 2002 to 2005. His educational background provides him with a solid understanding of technology, which he applies in his professional roles. He possesses strong negotiation skills and has expertise in managing crisis situations effectively, contributing to his success in customer service and corporate management.
Current Role at Robi Axiata Limited
In addition to his role at airtel, Azmat Khan has been working at Robi Axiata Limited as GM Enterprise Business since 2016. His responsibilities include overseeing enterprise business operations and driving growth strategies in Dhaka. His dual roles reflect his extensive experience and commitment to excellence in the telecommunications sector.