Babarinde Jubril
About Babarinde Jubril
Babarinde Jubril is a Roaming Analyst at Airtel, where he has worked since 2019. He has a background in sales and customer service, with previous roles at Jiji.ng and ConSol Limited, and holds a Bachelor's degree in Computer Science from the University of Ilorin.
Current Role as Roaming Analyst
Babarinde Jubril currently serves as a Roaming Analyst at Airtel, a position he has held since 2019. In this role, he is responsible for extracting country codes from roaming partner AA14 to assist in tariffing processes. He conducts daily hygiene tests for the top 50 destinations of roaming partners and all ONW countries to ensure service quality. Additionally, he plays a key role in the launch of new commercial roaming services by validating link openings with Ericsson and Huawei before monthly audits.
Previous Experience at Airtel
Prior to his current role, Babarinde Jubril worked at Airtel as a Customer Service Delivery (CSD) professional from 2017 to 2019. His responsibilities included engaging with customers and ensuring service delivery met company standards. His tenure at Airtel has contributed to his extensive experience in customer service and operational processes within the telecommunications sector.
Experience at Jiji.ng
Babarinde Jubril worked as an Online Sales Manager at Jiji.ng from 2016 to 2017. During his one-year tenure, he focused on managing online sales operations, contributing to the company's growth in the digital marketplace in Nigeria. This role helped him develop skills in online sales strategies and customer engagement.
Background in Process Management
Before his role at Jiji.ng, Babarinde Jubril was employed at ConSol Limited as a Process Management professional for three months in 2016. He also held positions at ConSol Limited as a Customer Service Representative and in Staff and Team Management. His experiences at ConSol Limited provided him with a solid foundation in customer service and operational management.
Educational Background in Computer Science
Babarinde Jubril earned a Bachelor's degree in Computer Science from the University of Ilorin. His educational background has equipped him with technical knowledge and analytical skills relevant to his roles in the telecommunications industry.