Biplab Mandal
About Biplab Mandal
Biplab Mandal is a Service Manager at Airtel, where he has worked since 2017. He holds a master's degree from Jadavpur University and has previous experience in customer service and supervision roles.
Work at Airtel
Biplab Mandal has been employed at Airtel as a Service Manager since 2017. In this role, he oversees service operations, ensuring customer satisfaction and efficient service delivery. His tenure at Airtel spans over seven years, during which he has contributed to various initiatives aimed at improving service quality and customer engagement.
Education and Expertise
Biplab Mandal completed his Master's degree at Jadavpur University, studying from 2011 to 2015. Prior to this, he attended George College from 2002 to 2005. He also completed his secondary education at Bagmari Maniktola Government Sponsored High School from 1998 to 2000. His educational background provides a solid foundation for his expertise in service management.
Previous Work Experience
Before joining Airtel, Biplab Mandal worked at LG Electronics as a Supervisor for six months in 2017. He also held the position of Senior Customer Care Executive at Dish TV from 2006 to 2008 for two years. This diverse experience in customer service and management roles has equipped him with valuable skills in handling customer relations and operational oversight.