Brijesh Patel
About Brijesh Patel
Brijesh Patel serves as the Airtel Business CE Head, a position he has held since 2015. He has extensive experience at Airtel, having worked in various managerial roles since 2012, and he studied at the Indian Institute of Management, Calcutta.
Work at Airtel
Brijesh Patel has been associated with Airtel for several years, holding various positions. He started as a Manager in Prepaid Contact Experience from 2012 to 2014. After a brief role as Manager of High Value Retentions in 2014, he served as Zonal Customer Service Head for Baroda for six months. Since 2015, he has been working as the Airtel Business CE Head, a position he has held for nine years.
Education and Expertise
Brijesh Patel studied at the Indian Institute of Management, Calcutta, from 2012 to 2013. His education at this prestigious institution has equipped him with advanced skills and knowledge relevant to his roles in customer experience and business management within the telecommunications sector.
Background
Brijesh Patel has built a career in the telecommunications industry, primarily with Airtel. His journey began in 2012, where he took on various managerial roles that focused on customer experience and retention. His experience spans over a decade, showcasing his commitment to enhancing customer service and business operations.
Achievements
Throughout his tenure at Airtel, Brijesh Patel has contributed to various initiatives aimed at improving customer experience and retention. His roles have involved strategic management and leadership, particularly in high-value customer segments. His long-standing position as Airtel Business CE Head reflects his expertise in the field.