Charles Bwalya
About Charles Bwalya
Charles Bwalya is an IT Support Technician who has worked at Airtel in Gurgaon, Haryana, India since 2018. He studied at the University of Zambia from 2004 to 2008.
Work at Airtel
Charles Bwalya has been employed at Airtel since 2018, serving as an IT Support Technician. His role involves providing technical support and troubleshooting services to ensure the smooth operation of IT systems within the organization. Based in Gurgaon, Haryana, India, he has contributed to the company's IT infrastructure and support services for six years.
Education and Expertise
Charles Bwalya studied at the University of Zambia from 2004 to 2008, completing a four-year program. His education has equipped him with the foundational knowledge and skills necessary for his career in IT support. This academic background supports his technical expertise in managing and resolving IT-related issues.
Background
Charles Bwalya's professional journey in the IT sector began after completing his education at the University of Zambia. His transition to Airtel marks a significant step in his career, where he has applied his academic knowledge in a practical setting. His experience in IT support has been developed through his ongoing role at Airtel.
Professional Experience
As an IT Support Technician at Airtel, Charles Bwalya has gained extensive experience in handling various technical challenges. His responsibilities include diagnosing and resolving hardware and software issues, ensuring system reliability, and providing user support. This experience has enhanced his problem-solving skills and technical proficiency.