David Nwosu
About David Nwosu
David Nwosu is a customer service professional with extensive experience in online marketing and sales enhancement. He has worked for notable companies such as Airtel Nigeria and First City Monument Bank Limited, and he holds a Bachelor of Science degree in Sociology from the University of Ilorin.
Work at Airtel
David Nwosu has been employed at Airtel Nigeria since 2011, where he currently holds the position of Customer Service. His tenure at Airtel spans over 13 years, during which he has contributed to enhancing customer experiences and resolving service-related inquiries. Prior to his current role, he worked as a Customer Solution Provider at Airtel from 2011 to 2013, focusing on customer engagement and support.
Previous Experience at First City Monument Bank
Before joining Airtel, David Nwosu worked at First City Monument Bank Limited as a Team Leader in Consumer Sales from 2008 to 2010. His role involved overseeing sales operations and managing a team in Lagos, Nigeria. This experience contributed to his skills in customer service and sales management.
Education and Expertise
David Nwosu studied Sociology at the University of Ilorin, where he earned a Bachelor of Science degree from 2003 to 2005. He also attended Alimosho Grammar School. His educational background provides a foundation for his understanding of customer behavior and communication strategies.
Online Marketing and Sales Enhancement
Since February 2013, David Nwosu has been managing online marketing activities aimed at increasing website traffic and expanding social networking. He utilizes SMS platforms to enhance sales by leveraging purchased mobile numbers. His responsibilities include creating and updating website content and e-communication materials to reflect current packages and events.