Dibyendu Mishra
About Dibyendu Mishra
Dibyendu Mishra is a Store Manager at Bharti Airtel in Kolkata, West Bengal, India, with over 10 years of experience in the telecom and retail sectors. He has held various managerial roles at companies such as Vodafone, Reliance, and Aircel, and holds an MBA in Operations Management from Sikkim Manipal University.
Current Position at Airtel
Dibyendu Mishra currently serves as a Store Manager at Bharti Airtel, a position he has held since 2022. He operates in Kolkata, West Bengal, India. In this role, he is responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. His experience in the telecom sector contributes to his effectiveness in this position.
Previous Experience at Vodafone Idea Limited
Before joining Airtel, Dibyendu Mishra worked at Vodafone Idea Limited as Manager of Sales from 2021 to 2022. His tenure lasted for one year in the Greater Kolkata Area. In this role, he focused on sales strategies and customer engagement, enhancing the company's market presence.
Educational Background
Dibyendu Mishra holds a Master of Business Administration (MBA) in Operations Management from Sikkim Manipal University, where he studied through distance education from 2014 to 2015. He also earned a Bachelor's degree in English Language and Literature from Calcutta University. His educational qualifications provide a solid foundation for his career in business development and management.
Diverse Professional Experience
Dibyendu Mishra has over 10 years of experience in the telecom and retail sectors. He has held various roles across multiple companies, including Vodafone, Reliance, and Aircel. His positions have ranged from Customer Service Executive to Sales Team Lead, contributing to his extensive knowledge in customer service and retail management.
Career Progression in Telecom
Throughout his career, Dibyendu Mishra has developed a strong background in business development and customer service. He worked at Vodafone as an Activation Officer for five years and later transitioned to roles at Reliance Industries Limited and TCS. His diverse experiences have equipped him with skills essential for effective store management and customer relations.