Dinusha Karandawatta
About Dinusha Karandawatta
Dinusha Karandawatta serves as the Zonal Business Manager at airtel in Sri Lanka, a position he has held since 2016. With extensive experience in the telecommunications sector, he previously worked as Regional Business Manager at Etisalat Lanka for 12 years.
Work at airtel
Dinusha Karandawatta has been serving as the Zonal Business Manager at airtel since 2016. In this role, he has contributed to the company's operations in Sri Lanka for eight years. His responsibilities include overseeing business strategies and ensuring effective management within the region. His leadership aims to enhance the company's market presence and drive growth in the telecommunications sector.
Previous Experience at Etisalat Lanka
Before joining airtel, Dinusha Karandawatta worked at Etisalat Lanka (Private) Limited as a Regional Business Manager from 2004 to 2016. During his twelve-year tenure, he focused on expanding the company's market share and developing business strategies. His experience in this role provided him with a solid foundation in the telecommunications industry.
Education and Expertise
Dinusha Karandawatta holds a Bachelor of Arts (Honors) in Business Management from the University of Sunderland, which he completed from 2002 to 2004. He also earned a Post Graduate Diploma in Marketing from the Sri Lanka Institute of Marketing (SLIM) between 2000 and 2002. Additionally, he achieved the Certified Professional Marketer designation from the Asia Pacific Marketing Federation in 2004. His educational background supports his expertise in Value-Added Services (VAS) within the telecommunications sector.
Focus on Customer Satisfaction
In his current role, Dinusha Karandawatta emphasizes achieving high customer satisfaction scores in the mobility business sector. His approach involves implementing strategies that prioritize customer needs and enhance service delivery. This focus is crucial for maintaining competitive advantage in the telecommunications market.
Early Career at Associated Motorways
Dinusha Karandawatta began his career at Associated Motorways (Private) Limited, where he worked as an Assistant Manager in Distribution from 2002 to 2004. This position provided him with foundational experience in business operations and distribution management, contributing to his professional development in the corporate environment.