Dipanwita Aziz
About Dipanwita Aziz
Dipanwita Aziz serves as the Postpaid Clm Manager at Bharti Airtel Ltd in Kolkata, a position she has held since 2017. She has extensive experience in customer relationship management, having worked in various roles at Airtel and previously at Standard Chartered Bank.
Work at Airtel
Dipanwita Aziz has held multiple positions at Bharti Airtel Ltd, showcasing a career that spans over a decade. She began her journey with Airtel as a Customer Relationship Management Manager from 2005 to 2010 in Gurgaon, Haryana, where she focused on enhancing customer satisfaction and loyalty. Following this role, she transitioned to the position of Prepaid Clm Manager from 2010 to 2013, also in Gurgaon. Since 2017, she has been serving as the Postpaid Clm Manager at Airtel in Kolkata, where she continues to contribute to customer relationship management.
Previous Experience at Standard Chartered Bank
Before her tenure at Airtel, Dipanwita Aziz worked at Standard Chartered Bank as a Credit Card Retention Executive from 2003 to 2004 in London, England. In this role, she was responsible for strategies aimed at retaining credit card customers, which provided her with valuable experience in customer service and retention strategies.
Education and Expertise
While specific educational details are not provided, Dipanwita Aziz's extensive experience in customer relationship management and retention strategies indicates a strong background in these areas. Her roles at Airtel and Standard Chartered Bank suggest expertise in customer service, management, and strategic planning.
Career Progression
Dipanwita Aziz's career reflects a steady progression in the telecommunications and banking sectors. Starting as a Credit Card Retention Executive at Standard Chartered Bank, she moved to Airtel, where she has taken on increasing responsibilities over the years. Her roles have evolved from managing customer relationships to overseeing postpaid customer management, demonstrating her adaptability and commitment to the field.