Divya Sethi
About Divya Sethi
Divya Sethi serves as the Senior Vice President and Business Head of SMB & B2B Mobility at Airtel, a position she has held since 2018. With extensive experience in various leadership roles within Airtel and other telecommunications companies, she has significantly contributed to the company's growth and innovation strategies.
Work at Airtel
Divya Sethi has held multiple leadership roles at Airtel since joining the company. Currently, she serves as the Senior Vice President and Business Head for SMB & B2B Mobility, a position she has held since 2018. Prior to this role, she was Vice President and Head of Marketing, Digitization, and Cyber Security from 2017 to 2018. She also served as Vice President and Circle Business Head for NCR from 2016 to 2017. Throughout her tenure, Sethi has been instrumental in various initiatives, including the expansion of Airtel's customer base during the pandemic and the orchestration of a fibre expansion drive across India.
Education and Expertise
Divya Sethi's educational background includes a Bachelor of Engineering (B.E.) in Electronics & Communication Technology from Dr. Babasaheb Ambedkar Marathwada University, Aurangabad, where she studied from 1991 to 1995. She also holds a Master of Business Administration (MBA) in Marketing from the University Department of Management Science at the same university, completed between 1995 and 1997. Additionally, she has participated in Leadership Development Programs at the Indian School of Business and XLRI Jamshedpur, enhancing her leadership and management skills.
Background
Before her extensive career at Airtel, Divya Sethi worked in various capacities in the telecommunications sector. She was the Head of Business Development-North at TATA TELECOM Limited from 1997 to 1999. Sethi also spent six years at Hughes Communications India Limited as Head of Government Business from 2000 to 2006. Her earlier experience includes a role at Polycom as Head Verticals and Solutions in 2006. This diverse background has contributed to her expertise in business development and strategic marketing.
Achievements
Divya Sethi has led significant initiatives at Airtel that have garnered industry recognition. She played a key role in revamping the go-to-market strategy by instituting a first-of-its-kind sales model. Under her leadership, Airtel won the 'Frost & Sullivan Award for 2020' as an industry leader in the SMB and Enterprise Mobility categories. Additionally, she spearheaded digital transformations aimed at enhancing internal sales processes and customer engagement, showcasing her commitment to innovation and operational excellence.