Elizabeth Oywa
About Elizabeth Oywa
Elizabeth Oywa serves as a Call Center Manager at Airtel, where she has worked since 2005. She holds a Bachelor of Arts degree from the University of Nairobi, which she completed in 2000.
Work at airtel
Elizabeth Oywa has been employed at airtel since 2005, where she holds the position of Call Center Manager. Over her 19 years in this role, she has contributed to the management and operations of the call center, overseeing customer service strategies and team performance. Her extensive experience in the telecommunications industry has enabled her to develop effective processes for enhancing customer satisfaction and operational efficiency.
Education and Expertise
Elizabeth Oywa earned her Bachelor of Arts degree from the University of Nairobi, where she studied from 1996 to 2000. This educational background has provided her with a foundation in communication and management skills, which are essential in her role as a Call Center Manager. Her academic achievements complement her professional experience in the telecommunications sector.
Background
Elizabeth Oywa has a solid background in customer service and management, having dedicated nearly two decades to her role at airtel. Her journey in the telecommunications industry began after completing her education, leading her to develop a deep understanding of customer needs and service delivery. This background has been instrumental in her career progression within the company.