Esha Kalia
About Esha Kalia
Esha Kalia is a Senior Global Account Manager at Airtel, responsible for developing pricing strategies and evaluating products. She holds multiple Avaya certifications and has a strong background in marketing strategy and product process simplification.
Work at Airtel
Esha Kalia has been serving as a Senior Global Account Manager at Airtel since 2019. In this role, she is responsible for developing pricing strategies and evaluating launched products to ensure they align with the company's objectives. Her focus includes simplifying product processes to mitigate revenue leakages and enhance customer experience. Kalia's tenure at Airtel spans over five years, during which she has contributed to the company's strategic initiatives in Gurgaon, Haryana, India.
Professional Experience at Avaya
Prior to her current role, Esha Kalia worked at Avaya for several years in various capacities. She began as a Software Engineer from 2007 to 2008, followed by a position as Senior Solution Architect from 2008 to 2012. In these roles, she gained significant experience in developing marketing strategies and aligning them with company objectives. Her work at Avaya laid the foundation for her expertise in the telecommunications sector.
Education and Expertise
Esha Kalia holds a Master of Business Administration from Xlri Jamshedpur, where she studied Business Administration and Management from 2012 to 2014. She also earned a Bachelor of Engineering in Electronics from Rgpv University, completing her studies from 2003 to 2007. Kalia has achieved multiple Avaya certifications, including Avaya Certified Specialist and Avaya Certified Expert, showcasing her technical proficiency in the field.
Achievements in Certifications
Esha Kalia has demonstrated her expertise through various certifications. She achieved a score of 92.3% in the Convergence Technologies Professional certification in 2008. Additionally, she holds multiple Avaya certifications, including a perfect score as an Avaya Certified Specialist and an 80% score as an Avaya Certified Expert. These certifications reflect her commitment to professional development and her knowledge of convergence technologies.
Previous Experience at Pacnet
Before joining Airtel, Esha Kalia worked at Pacnet as a Senior Pre-sales Consultant for Carrier and Enterprise in 2012. Her role lasted for nine months in Hong Kong, where she contributed to the company's pre-sales strategies and client engagements. This experience further enhanced her skills in the telecommunications industry.