Godfrey Mutua
About Godfrey Mutua
Godfrey Mutua is a Credit Control Executive at Airtel Kenya, where he has worked since 2016. He has extensive experience in customer service and credit control, having previously held positions at Airtel and Spanco Bpo.
Work at Airtel Kenya
Godfrey Mutua has been employed at Airtel Kenya since 2014. He initially served as a Corporate Customer Service representative for two years, before transitioning to the role of Credit Control Executive in 2016. In this position, he has accumulated eight years of experience, contributing to the company's customer service and credit control operations in Nairobi, Nairobi Area, Kenya.
Previous Experience in Customer Service
Before joining Airtel Kenya, Godfrey Mutua worked at Spanco Bpo in Gurgaon, Haryana, India, from 2011 to 2014. During his three-year tenure, he focused on customer service, service recovery, and credit control. Additionally, he completed a three-month internship at the Ministry of Youth and Sport in 2011, gaining early experience in a professional environment.
Education and Expertise
Godfrey Mutua studied at Coast Institute of Technology from 2007 to 2009, where he pursued a degree in Business. He also attended Mukaa Boys High School from 2001 to 2004. His educational background has provided him with foundational knowledge in business principles, which he applies in his current roles.