Gopal Dhaked
About Gopal Dhaked
Gopal Dhaked is a Senior Lead Engineer at Bharti Airtel, recognized for his contributions to the development of the Central Order Manager, which significantly reduced go-to-market time. He has extensive experience in software engineering, having worked with advanced technologies and various companies in the tech industry.
Work at Airtel
Gopal Dhaked currently holds the position of Sr Lead Engineer at Bharti Airtel, where he has been employed since 2021. In this role, he has contributed significantly to the development of the Central Order Manager, which has streamlined Airtel's operations. His work has notably reduced the go-to-market time from one month to just one week. Dhaked has also implemented an omni-channel experience across various platforms, including Airtel Stores, Retailers, and self-service options like the Airtel Thanks App and Website.
Education and Expertise
Gopal Dhaked studied Computer Engineering at Malaviya National Institute of Technology Jaipur, where he earned his Bachelor of Technology (B.Tech.) from 2010 to 2014. He furthered his education at the Indian Institute of Management Ahmedabad, completing the Future Leaders Program and achieving Executive Education in 2023. His expertise includes advanced technologies such as Solace and Aerospike, which he utilized in the development of Airtel's Central Order Manager.
Professional Background
Before his current role at Airtel, Gopal Dhaked accumulated diverse experience in the technology sector. He worked as a Senior Application Developer at Oracle from 2015 to 2017, followed by a position as a Software Design Engineer at Newgen Software from 2014 to 2015. He then transitioned to Medlife.com as a Software Engineer for six months in 2017, and later served as a Senior Software Engineer at Paytm from 2018 to 2019. Prior to his current position, he worked at Bharti Airtel as a Lead Engineer from 2019 to 2021.
Key Contributions
Gopal Dhaked played a crucial role in the development of the Central Order Manager at Airtel, which is essential for the company's platform-driven strategy. His contributions have impacted multiple lines of business, including Mobility, Telemedia, DTH, and Airtel Black. He also utilized an in-house developed state machine over Netflix Conductor for this project, showcasing his technical skills and innovative approach.