Grace Mubanga
About Grace Mubanga
Grace Mubanga is a Customer Service Representative at Airtel, where she has worked since 2017. She studied Business Administration and Management at the National Institute of Public Administration from 2014 to 2016.
Work at airtel
Grace Mubanga has been employed at airtel since 2017. She has held the position of Customer Service Representative for seven years, primarily serving in the Copperbelt region, specifically in Luanshya. In this role, she engages with customers to address inquiries and provide assistance, contributing to the overall customer experience.
Education and Expertise
Grace Mubanga studied at the National Institute of Public Administration from 2014 to 2016. She earned a degree in Business Administration and Management, General. This educational background has equipped her with foundational knowledge and skills relevant to her roles in customer service and sales.
Background
Grace Mubanga has a professional background in customer service and sales, with a focus on the telecommunications sector. Her experience at airtel has allowed her to develop a strong understanding of customer needs and service delivery in a competitive environment.