Hasan Imam
About Hasan Imam
Hasan Imam is a Customer Relationship Officer at Airtel in Gurgaon, Haryana, India, with over a decade of experience in customer relationship management. He transitioned from a managerial role in technical support at Abacus Netlink Services Pvt. Ltd. to focus on customer relations, demonstrating his versatility in professional skills.
Work at Airtel
Hasan Imam has been employed at Airtel since 2016, serving as a Customer Relationship Officer. He is based in Gurgaon, Haryana, India. In this role, he focuses on managing customer interactions and enhancing customer satisfaction. His tenure at Airtel has lasted for 8 years, during which he has developed extensive expertise in customer relationship management.
Education and Expertise
Hasan Imam completed his education at Asansol Chelidanga High School, where he studied from 1995 to 2006. His educational background laid the foundation for his career in customer service and technical support. He possesses a strong skill set that combines technical knowledge with customer relationship management, reflecting his adaptability and professional growth.
Background
Before joining Airtel, Hasan Imam worked at Abacus Netlink Services Pvt. Ltd. as Manager Technical Support from 2011 to 2015. This role provided him with valuable experience in technical support, which he later transitioned from to focus on customer relationship management. His career spans over a decade, showcasing his commitment to the field.
Professional Transition
Hasan Imam transitioned from a technical support managerial role to a customer relationship-focused position. This shift highlights his versatility and ability to adapt to different aspects of customer service. His background in technical support complements his current role, allowing him to address customer needs effectively.
Experience in Customer Relationship Management
Hasan Imam has over a decade of experience in customer relationship management. His extensive experience in this field has equipped him with the skills necessary to manage customer interactions and improve customer satisfaction. His career reflects a strong commitment to enhancing customer experiences.