Ishan Shukla
About Ishan Shukla
Ishan Shukla is the Vice President and Head of Direct to Consumer at Airtel, with over 15 years of experience in sales and marketing, focusing on capability building and business automation. He has held various leadership roles in prominent companies, including Tata Docomo and Sify Technologies, and currently manages a revenue portfolio exceeding 3500 crore annually.
Work at airtel
Ishan Shukla currently serves as Vice President & Head of Direct to Consumer at airtel, a position he has held since 2024. Prior to this role, he was the One Airtel Marketing Operations Head in Mumbai from 2021 to 2024 and General Manager - Head Retail from 2020 to 2021. In these roles, he managed a revenue portfolio exceeding 3500 crore annually across the Mobility, Broadband, and DTH business sectors. His responsibilities included overseeing marketing operations and retail strategies, contributing to the company's growth in a competitive market.
Education and Expertise
Ishan Shukla is currently studying at INSEAD, focusing on Strategy & Design as part of the Management Development Program, which he began in 2020. His educational background complements his extensive experience in sales and marketing, where he specializes in capability building and business automation. This combination of education and practical experience positions him as a knowledgeable leader in the telecommunications sector.
Background
Ishan Shukla has over 15 years of experience in the telecommunications industry, with a strong emphasis on sales, marketing, and capability building. He began his career at Sify Technologies Limited, where he worked as Lead Marketing for Customer Life Cycle Management in North India from 2008 to 2010. He then joined Tata Docomo, where he held various positions, including Deputy Manager – Telesales and Lead – Capability Building & Automation, before moving to airtel.
Achievements
Throughout his career, Ishan Shukla has demonstrated a strong ability to solve complex business problems and manage large teams effectively. His leadership roles at airtel and Tata Docomo have involved significant responsibilities in marketing operations and sales strategy, contributing to the overall performance of the organizations. His experience managing substantial revenue portfolios highlights his capability in driving business success.