Josephine Ajwang
About Josephine Ajwang
Josephine Ajwang is a Customer Service Representative with experience in the field, having worked at Horizon Contact Centers Ltd and Ison Bpo Ltd in Nairobi, Kenya. She studied Business Management at the Kenya Institute of Business Management.
Work at Airtel
Josephine Ajwang currently holds the position of Customer Service Representative. Her role involves assisting customers with inquiries, resolving issues, and providing support to enhance customer satisfaction.
Education and Expertise
Josephine Ajwang studied Business Management at the Kenya Institute of Business Management from 2007 to 2009. This educational background has equipped her with essential skills in customer service and business operations.
Background
Josephine has previous experience working as a Customer Service Representative at Horizon Contact Centers Ltd from 2015 to 2016 and at Ison Bpo Ltd in 2013. Both roles were based in Nairobi, Nairobi Area, Kenya, contributing to her expertise in customer service.
Professional Experience
Josephine Ajwang has accumulated significant experience in customer service roles. She worked at Ison Bpo Ltd for 11 months in 2013 and at Horizon Contact Centers Ltd for one year from 2015 to 2016, developing her skills in client interaction and support.