Juned Jethva
About Juned Jethva
Juned Jethva serves as a Customer Relationship Officer at Airtel in Gurgaon, Haryana, India, where he has worked since 2015. He holds a Master of Business Administration in Marketing from L.j. Institute of Management Studies and has experience in overseeing retail operations to enhance customer experience.
Work at Airtel
Juned Jethva has been employed at Airtel as a Customer Relationship Officer since 2015. He operates from Gurgaon, Haryana, India, and has accumulated nine years of experience in this role. His responsibilities include overseeing operations at a retail location that experiences over 400 daily footfalls. He focuses on enhancing customer experience and ensuring the execution of tasks that contribute to the company's revenue growth.
Education and Expertise
Juned Jethva studied at L.J. Institute of Management Studies, where he pursued a Master of Business Administration with a specialization in Marketing. His academic tenure lasted from 2013 to 2015, during which he gained knowledge and skills relevant to his current role in customer relationship management.
Background
Before joining Airtel, Juned Jethva worked at Ht Media Ltd as a Trainee for two months in 2014. This role provided him with initial exposure to the corporate environment and experience in customer interactions, which he has built upon in his current position.
Professional Approach
Juned Jethva is recognized for his proactive approach to embracing new challenges and opportunities within the workplace. This mindset has contributed to his effectiveness in managing customer relationships and improving service delivery at Airtel.