Kanchan Shaw
About Kanchan Shaw
Kanchan Shaw is a Customer Service Representative at Airtel, where she has worked since 2017 in Gurgaon, Haryana, India.
Work at Airtel
Kanchan Shaw has been employed at Airtel as a Customer Service Representative since 2017. In this role, she has been responsible for addressing customer inquiries, resolving issues, and providing support to enhance customer satisfaction. Her tenure at Airtel spans over seven years, during which she has developed a deep understanding of customer service protocols and practices within the telecommunications industry. Kanchan operates from Gurgaon, Haryana, India, contributing to Airtel's commitment to delivering quality service to its customers.
Background
Kanchan Shaw has built her career in customer service, specifically within the telecommunications sector. Her experience at Airtel has provided her with insights into customer needs and effective communication strategies. Working in a fast-paced environment, she has honed her skills in problem-solving and customer engagement, which are essential in her role as a Customer Service Representative.
Experience in Customer Service
With over seven years of experience in customer service, Kanchan Shaw has developed a comprehensive skill set that includes effective communication, conflict resolution, and customer relationship management. Her role at Airtel has involved direct interactions with customers, allowing her to gain valuable insights into customer expectations and service delivery. This experience has positioned her as a knowledgeable resource within her team.