Kapil Verma
About Kapil Verma
Kapil Verma is a Retail Manager specializing in franchise business operations, currently working at Airtel in New Delhi. He holds an MBA in Retail Management from Sikkim Manipal University and has a strong background in customer satisfaction and sales performance enhancement.
Work at airtel
Kapil Verma currently serves as a Retail Manager (Franchise Business) at airtel, a position he has held since 2020 in New Delhi, Delhi. In this role, he oversees franchise business operations, focusing on enhancing sales performance and customer satisfaction. Prior to this, he worked as a Store Manager at airtel from 2018 to 2020 in Gurgaon, Haryana, where he developed strong skills in retail management and negotiation.
Education and Expertise
Kapil Verma holds a Master of Business Administration (MBA) in Retail Management from Sikkim Manipal University, which he completed through distance education from 2015 to 2017. He also earned a Bachelor of Commerce (B.Com.) from Delhi University, studying from 2011 to 2014. His educational background supports his expertise in managing franchise business operations and developing effective retail strategies.
Background
Kapil Verma began his career at Tresor Systems Pvt. Ltd., where he worked as a Sales Executive from 2014 to 2016 and then as a Sales Manager from 2016 to 2017 in Gurgaon, India. His experiences in sales roles contributed to his understanding of customer needs and retail dynamics, laying the foundation for his subsequent roles in retail management.
Achievements
Kapil Verma has a proven track record of enhancing sales performance through effective retail strategies. His strong skills in customer satisfaction and negotiation have contributed to successful retail management, particularly in his current role at airtel, where he focuses on franchise business operations.