Khagendra Patra
About Khagendra Patra
Khagendra Patra serves as the Assistant Manager in Data Collection at Airtel, where he manages the collection of SAARC accounts and ensures timely recovery of overdue payments. With a background in various roles within Airtel and other companies, he has extensive experience in financial management and customer support.
Work at airtel
Khagendra Patra has been serving as an Assistant Manager in Data Collection at airtel since 2020. In this role, he manages the collection of SAARC accounts, ensuring timely collection across various aging categories, including 0-30, 0-60, and Risk and BD at a target of 90% as per the Annual Operating Plan (AOP). Prior to his current position, he worked at airtel as a Senior Executive from 2011 to 2015 and as an Assistant Manager from 2015 to 2020, accumulating a total of nine years of experience within the organization.
Education and Expertise
Khagendra Patra holds a Bachelor of Arts (B.A.) degree from Fakir Mohan University, Balasore, which he completed between 1998 and 2001. Additionally, he earned a Diploma in Computer Application from SEMIOTICS, studying from 2002 to 2003. His educational background supports his expertise in data collection and management within the telecommunications sector.
Background
Before joining airtel, Khagendra Patra gained experience in various roles. He worked as a Sales Support Executive at Citi from 2005 to 2007 and as a Back Office Executive at BSA Logistics from 2003 to 2005. His diverse work history has contributed to his skills in data management and customer relations.
Achievements
In his current role at airtel, Khagendra Patra focuses on minimizing provisions for bad debts and recovering amounts from written-off customers. He manages bank guarantees and letters of credit to secure overdue payments, ensuring timely renewals. He also addresses dispute resolutions by providing necessary documentation to customers and handles internal audit queries to maintain compliance.