Komal Gupta
About Komal Gupta
Komal Gupta is a Senior Executive in Customer Experience at Airtel, with over six years of experience in office and administration management across various industries. She holds an MBA in Marketing from Uttar Pradesh Technical University and has previously worked as a Business Development Manager at Safexpress Pvt Ltd.
Work at Airtel
Komal Gupta has been employed at Airtel as a Senior Executive in Customer Experience since 2015. In this role, she focuses on enhancing customer satisfaction and improving service delivery within the telecom sector. Her tenure at Airtel spans over nine years, during which she has contributed to various initiatives aimed at optimizing customer interactions and experiences.
Education and Expertise
Komal Gupta earned a Master of Business Administration (MBA) in Marketing from Uttar Pradesh Technical University, completing her studies from 2009 to 2011. This educational background has equipped her with the necessary skills to excel in customer experience management, particularly within the telecom industry. Her expertise is further supported by over six years of practical experience in office and administration management.
Background
Before joining Airtel, Komal Gupta worked as a Business Development Manager at Safexpress Pvt Ltd from 2012 to 2015 in New Delhi, India. In this position, she gained valuable experience in business development within the logistics sector. Her career path reflects a strong foundation in both customer experience and business management across various industries, including telecom and logistics.
Achievements
Komal Gupta possesses over six years of hands-on experience in office and administration management, which includes her significant contributions to customer experience in the telecom sector. Her previous role as a Business Development Manager at Safexpress Pvt Ltd highlights her capabilities in driving business growth and managing client relationships effectively.