Lakhbeer S Anand
About Lakhbeer S Anand
Lakhbeer S Anand is the Head of HR Shared Services and HR Technology at Airtel, where he has worked since 2021. He has extensive experience in various HR roles within Airtel, specializing in quality control, compliance, and performance management.
Current Role at Airtel
Lakhbeer S Anand currently serves as the Head of HR Shared Services and HR Technology at Airtel, a position he has held since 2021. He operates from Gurgaon, where he focuses on integrating HR technology with shared services to enhance operational efficiency. His role involves leading initiatives that align HR practices with business objectives, ensuring that the HR function supports the overall strategy of the organization.
Previous Experience at Airtel
Lakhbeer S Anand has extensive experience at Airtel, having held various HR leadership roles since 2005. He was the Head of Call Center Operations for the Airtel MPCG Circle from 2005 to 2008. He then progressed to roles such as Head HR for the Airtel Delhi Circle and the Airtel Rajasthan Circle, where he focused on customer experience and HR operations. His tenure also includes leading HR for Airtel Digital TV and Homes Business from 2019 to 2021.
Education and Expertise
Lakhbeer S Anand has a strong educational background in Human Resource Management. He studied at the Indian Institute of Management, Calcutta, and also completed a PGDBA at Symbiosis, Pune. Additionally, he has qualifications in Information Security Management from the British Standards Institution and has participated in a Leadership Development Program at the Center for Creative Leadership in Singapore. His expertise includes quality control, compliance, outsourcing, change management, and performance management.
Achievements in HR Transformation
Throughout his career, Lakhbeer S Anand has led complex HR transformation projects that align with business needs. He has a strong focus on customer service delivery, partner management, and process re-engineering. His initiatives often leverage HR technology to improve operational effectiveness and enhance the overall employee experience within the organization.
Professional Development and Certifications
Lakhbeer S Anand has pursued various professional development opportunities, including obtaining the SHRM-CP certification in Human Resources. His commitment to continuous learning and development is evident in his diverse educational background and participation in leadership programs, enabling him to stay updated with industry trends and best practices in HR management.