Lesley Ann Hammond
About Lesley Ann Hammond
Lesley Ann Hammond is a Customer Care Representative with over 12 years of experience at Airtel in Accra. She has served as the Managing Director at Fudfactorygh since October 2017, where she oversees operations and demonstrates strong leadership and problem-solving skills.
Work at airtel
Lesley Ann Hammond has been employed at airtel as a Customer Care Representative since 2012. Her role involves addressing customer inquiries and resolving issues effectively. With over 12 years of experience in this position, she has developed strong skills in handling complaints and problem-solving, which are essential for maintaining customer satisfaction.
Managing Director at Fudfactorygh
Since October 2017, Lesley Ann Hammond has served as the Managing Director at Fudfactorygh, where she oversees operations in Haatso. In this leadership role, she is responsible for managing multiple projects and ensuring organizational efficiency. Her proactive approach to generating new product ideas contributes to the company's growth and success.
Education and Expertise
Lesley Ann Hammond studied at Wisconsin University College, Ghana, where she earned a Bachelor's degree in Business Administration and Management from 2009 to 2012. Her academic background has equipped her with foundational knowledge in business practices, which supports her roles in customer care and management.
Background
Lesley Ann Hammond has a strong background in sales and marketing retailing, which enhances her capabilities in both her customer care and management roles. She is known for maintaining organization and professionalism while managing multiple projects with competing deadlines, demonstrating her ability to adapt to new environments and technologies.
Skills and Interests
Lesley Ann Hammond possesses strong skills in problem-solving and complaint handling, which are crucial for her work in customer care and as Managing Director. She has a keen interest in learning new concepts, which supports her continuous professional development and her leadership role at Fudfactorygh.