Mahendra Srivas
About Mahendra Srivas
Mahendra Srivas is a Manager at Airtel, with a background in telecommunications and a focus on pricing strategies and customer experience management. He has held various positions in notable companies such as One97 Communications, Ericsson, and Vodafone, showcasing his expertise in mobile value-added services and client negotiations.
Work at airtel
Currently, Mahendra Srivas holds the position of Manager at airtel, a role he has occupied since 2020. He is based in Raipur, Chhattisgarh, India. In this capacity, he is responsible for managing customer experience across all touchpoints, ensuring seamless interactions between customers and the company. His focus on enhancing customer satisfaction contributes to the overall service quality provided by airtel.
Previous Experience at One97 Communication Pvt. Ltd.
Mahendra Srivas worked at One97 Communication Pvt. Ltd. as a Manager from 2016 to 2020. During his tenure of four years, he demonstrated strong skills in pricing strategies and competitor analysis, which contributed to effective market positioning. Prior to this role, he served as a Senior Associate at One97 Communications Limited for nine months in 2011 to 2012.
Background in Telecommunications
Mahendra Srivas has extensive experience in the telecommunications sector. He worked at Ericsson as a BSS Engineer from 2009 to 2011, and at Alcatel-Lucent as a Transmission Engineer for five months in 2009. Additionally, he held the position of Deputy Manager at Vodafone for 11 months in 2016. His roles have equipped him with expertise in managing Mobile Value-Added Services (M-VAS) operations.
Education and Expertise
Mahendra Srivas earned a Bachelor of Technology (B.Tech.) in Electronics and Communications Engineering from G.L.A. Institute of Technology & Management in Mathura, Uttar Pradesh. He studied there from 2005 to 2009. His educational background supports his technical knowledge and expertise in the telecommunications industry.
Achievements in Product Rollouts and Marketing
Throughout his career, Mahendra Srivas has a proven track record in new product rollouts and targeted marketing strategies. His contributions have enhanced revenue streams for the organizations he has worked with. He also exhibits excellent negotiation skills, which facilitate successful client relationships and revenue enhancement.