Mayur Kapahi
About Mayur Kapahi
Mayur Kapahi is a Store Manager at Airtel in Gurgaon, India, with a background in telecommunications. He has held various roles in the industry, including positions at Vodafone, Idea Cellular Ltd, and Reliance.
Work at Airtel
Mayur Kapahi has been employed at Airtel as a Store Manager since 2014. In this role, he is responsible for overseeing store operations and ensuring customer satisfaction. His tenure at Airtel has extended for 10 years, during which he has contributed to the growth and efficiency of the store in Gurgaon, Haryana, India.
Previous Experience in Telecommunications
Before joining Airtel, Mayur Kapahi worked at Vodafone as a Customer Relations Officer (CRO) for one year from 2011 to 2012 in Berks, West Berkshire, United Kingdom. Following his time at Vodafone, he served as the Collection and Retention Lead at Idea Cellular Ltd from 2012 to 2014 in Bombay, Maharashtra, India. He then transitioned to Reliance in 2016, where he has held the same position for 8 years.
Education and Expertise
Mayur Kapahi studied at Shobhit University. His educational background has equipped him with the skills necessary for his roles in the telecommunications industry, particularly in customer relations and retention strategies.
Career Progression
Mayur Kapahi's career in the telecommunications sector spans over a decade. He has progressed from a Customer Relations Officer at Vodafone to managerial roles at Airtel and Reliance, showcasing his expertise in customer service and retention.