Michael Njovu
About Michael Njovu
Michael Njovu is a Territory Sales Manager with over a decade of experience in sales and team leadership, currently working at Airtel since 2014. He has also held various positions at MTN and currently leads the agents team at Mukuru since 2019.
Work at Airtel
Michael Njovu has been serving as a Territory Sales Manager at Airtel since 2014. In this role, he is responsible for overseeing sales operations within a designated territory. His experience in sales management contributes to the strategic growth and performance of Airtel in the competitive telecommunications market.
Current Role at Mukuru
Since 2019, Michael Njovu has held the position of Agents Team Lead at Mukuru. In this capacity, he leads a team focused on agent operations, ensuring effective service delivery and support for agents. His leadership is integral to the success of Mukuru's agent network.
Previous Experience at MTN
Michael Njovu has extensive experience with MTN, where he held multiple roles. He worked as a Call Centre Agent for four months in 2010, followed by a three-year tenure as Call Centre Team Lead from 2010 to 2013. He then served as a Regional Sales Representative for six months in 2013 and as an Area Sales Representative for one year from 2013 to 2014.
Education and Expertise
Michael Njovu studied at the Mansfield Institute of Technology from 2001 to 2003. His educational background provides a foundation for his career in sales and management within the telecommunications industry.