Mini Rajavarma
About Mini Rajavarma
Mini Rajavarma serves as the Audit and Compliance Head for Customer Experience at Bharti Airtel Limited, where she has worked for 25 years. She oversees internal and external audits for customer experience across all B2C lines of business and ensures compliance with regulatory submissions in India.
Work at Airtel
Mini Rajavarma has been employed at Bharti Airtel Limited since 1999, serving as the Audit and Compliance Head for Customer Experience. In this role, she oversees both internal and external audits for customer experience verticals across all B2C lines of business. Her extensive tenure at Airtel spans 25 years, during which she has contributed to the company's compliance and audit processes.
Audit and Compliance Responsibilities
In her position, Mini Rajavarma is responsible for ensuring that all audits related to customer experience are conducted effectively. She manages compliance with regulatory requirements and ensures timely submissions to the Telecom Regulatory Authority of India and the Department of Telecommunications. This role is crucial for maintaining the integrity and quality of customer service within the organization.
Background
Mini Rajavarma is based in Gurugram, Haryana, India. Her long-standing career at Bharti Airtel Limited highlights her commitment to the telecommunications sector and her expertise in audit and compliance functions. Her role has evolved alongside the company, reflecting the dynamic nature of the industry.
Experience in Telecommunications
With 25 years of experience in the telecommunications industry, Mini Rajavarma has developed a deep understanding of audit processes and compliance requirements. Her work focuses on enhancing customer experience through rigorous auditing practices, which are essential for meeting both internal standards and external regulatory obligations.