Naveen Thomas Joshi
About Naveen Thomas Joshi
Naveen Thomas Joshi is a Sales and Service Agent with four years of experience in the telecommunications industry, currently working at Airtel in Chalakkudy, Kerala. He has a background in computer science and human resources, having previously held roles at Popees Baby Care, 90 Plus My Tuition App, and Apollo Tyres Ltd.
Work at airtel
Naveen Thomas Joshi has been employed at airtel as a Sales and Service Agent since 2020. His role involves engaging with customers and providing support related to telecommunications services. He has accumulated four years of experience in this position, working in Chalakkudy, Kerala, India. His responsibilities include assisting customers with their inquiries and ensuring a high level of service delivery.
Previous Work Experience
Prior to his current role at airtel, Naveen Thomas Joshi held several positions in various companies. He worked as a Project Student at Popees Baby Care for one month in 2020, where he gained initial exposure to project work. He also served as a Dealer Sales Executive at 90 Plus My Tuition App for two months in 2020, focusing on sales strategies. Additionally, he completed a one-month internship in Human Resources at Apollo Tyres Ltd in 2019, which provided him with insights into HR practices.
Education and Expertise
Naveen Thomas Joshi completed his Bachelor of Science in Computer Science at SAHRUDAYA COLLEGE OF ADVANCED STUDIES, KODAKARA, from 2015 to 2018. Following this, he pursued a Master of Human Resource Management (MHRM) at Holy Cross College of Management and Technology, Puttady, from 2018 to 2020. His educational background equips him with a blend of technical and managerial skills relevant to his roles in telecommunications and sales.
Telecommunications Experience
Naveen Thomas Joshi has been involved in the telecommunications industry since November 2020. He possesses specialized experience in mobile number porting, which is a critical area within the telecommunications sector. His role at airtel and prior experiences have contributed to his understanding of customer service and operational processes in this field.
Personal Attributes
Naveen Thomas Joshi is recognized for his strong commitment to completing tasks on time. This attribute is highlighted in his personal summary and reflects his dedication to maintaining efficiency and reliability in his work. His focus on punctuality and task completion is essential in the fast-paced environment of telecommunications.