Niharika Chandel
About Niharika Chandel
Niharika Chandel is a Technical Program Manager at Bharti Airtel Limited with over eight years of experience in project management and incident management. She has previously held roles at Wipro Technologies, Interwork Software Solutions, and HCL Technologies, and has a Bachelor of Technology in Instrumentation and Control from Manipal Institute of Technology.
Work at Airtel
Niharika Chandel is currently employed as a Technical Program Manager at Bharti Airtel Limited since 2022. In this role, she is responsible for program planning that involves multi-system dependencies within the B2B domain of the organization's workforce management application. Her work includes driving inter and intra program deliveries that involve multiple stakeholders and lines of business in the digital telecommunications sector.
Previous Experience
Prior to her role at Airtel, Niharika Chandel worked at HCL Technologies as a Technical Lead from 2021 to 2022. She also served as a Business Analyst at Interwork Software Solutions Pvt. Ltd. from 2019 to 2021. Her career began at Wipro Technologies, where she held positions as an Associate Consultant and Project Engineer from 2015 to 2018. Additionally, she worked as a Business Analyst at JSIMPLE from 2018 to 2019.
Education and Expertise
Niharika Chandel completed her Bachelor of Technology (B.Tech.) in Instrumentation and Control from Manipal Institute of Technology, studying from 2011 to 2015. She also achieved Junior High/Intermediate/Middle School Education at St. John's School D.L.W. in Varanasi from 1996 to 2010. Her technical expertise includes incident management using ServiceNow, SQL, and OBIEE reporting tools, as well as development error debugging with Kibana and MongoDB.
Technical Skills and Tools
Niharika Chandel possesses over 8 years of experience with various project management tools, including JIRA, Confluence, Azure DevOps, and TeamWave. Her technical skills extend to regression testing and functional testing of products. She has experience collaborating with the Site Reliability Engineering (SRE) team on production issues assignment and resolution.
Internships and Early Career
Niharika Chandel gained early career experience through internships at the Indian Institute of Technology (BHU) Varanasi in 2014 and Siemens in 2015. These internships provided her with foundational skills and exposure to engineering and technical environments, contributing to her professional development.