Nirmal Tom
About Nirmal Tom
Nirmal Tom is an experienced professional currently serving as EM / DGM at Airtel in Gurugram, Haryana, India, where he has worked since 2011. He previously held positions at Orange Business Services and Wipro Infotech, focusing on service delivery, technical operations, and project management in the telecommunications sector.
Work at airtel
Nirmal Tom has been employed at airtel since 2011, currently holding the position of EM / DGM. He has worked in Gurugram, Haryana, India, for over 13 years. In his role, he manages regional service delivery responsibilities and oversees DQM projects across all lines of business. His work includes leading automation efforts and managing OSS projects specifically for mobility postpaid services. Additionally, he is responsible for postpaid BSS tech operations and has been involved in self-healing initiatives.
Previous Experience at Orange Business Services
Before joining airtel, Nirmal Tom worked at Orange Business Services as a Senior Technical Consultant from 2008 to 2011. His tenure lasted three years in the Mumbai Area, India. During this time, he handled various responsibilities related to service delivery and contributed to technical consulting efforts within the organization.
Experience at Wipro Infotech
Nirmal Tom also worked at Wipro Infotech as a System Integration Engineer from 2007 to 2008. His role lasted one year in the Chennai Area, India. In this position, he focused on system integration tasks, contributing to the overall efficiency and effectiveness of the company's operations.
Education and Expertise
Nirmal Tom earned a Bachelor of Engineering (BE) degree in Computer Science from PSNACET, where he studied from 2002 to 2006. His educational background provides a strong foundation for his technical roles in the telecommunications industry, equipping him with the necessary skills to manage complex projects and operations.