Nitin Singh
About Nitin Singh
Nitin Singh is a Key Account Manager at Airtel, with extensive experience in the banking and customer service sectors. He has held various managerial positions at notable institutions including HDFC Bank, Axis Bank, and Thomas Cook India Limited.
Current Role at Airtel
Nitin Singh has been serving as a Key Account Manager at Airtel since 2017. In this role, he is responsible for managing key client accounts and ensuring customer satisfaction. His experience in account management contributes to the strategic growth of the company by fostering strong relationships with clients.
Professional Experience in Banking
Nitin Singh has a diverse background in the banking sector, having held various positions at notable institutions. He worked as a Trade Sales Manager at HDFC Bank for six months in 2015-2016. Prior to that, he served as a Territory Sales Manager at Axis Bank for one year in Patna, Bihar, from 2013 to 2014. His experience also includes a role as a Senior Officer in Trade and Forex at the Royal Bank of Scotland in New Delhi for seven months in 2012-2013.
Education and Expertise
Nitin Singh completed his Bachelor of Commerce at Ravenshaw College from 2002 to 2005. He also attended Ravenshaw Junior College from 2000 to 2002. In addition, he studied at Great Lakes Institute of Management for one year from 2019 to 2020. He has been pursuing further education at Symbiosis Centre for Distance Learning since 2010, which enhances his expertise in management and business.
Early Career in Customer Service
Nitin Singh began his career in customer service, working as a Customer Service Agent at Indigo (InterGlobe Aviation Ltd) for ten months in 2007-2008. He later joined Thomas Cook India Limited as an Assistant Manager in Foreign Exchange, where he worked for four years from 2008 to 2012 in Bhubaneswar, Orissa. These roles provided him with foundational skills in customer interaction and service management.
Transition to Relationship Management
After his tenure in customer service, Nitin Singh transitioned to relationship management. He worked as a Relationship Manager for Emerging Corporates at IndusInd Bank for ten months in 2016. This position involved managing corporate client relationships and understanding their financial needs, further developing his skills in client engagement and account management.