Pallavi Rajkhowa
About Pallavi Rajkhowa
Pallavi Rajkhowa is a CRM Manager at Mahindra Service Centre in Duliajan, where she has worked since 2015. She holds a Bachelor's degree in History from Handique Girl's College and has prior experience at ICICI Bank.
Work at Mahindra Service Centre
Pallavi Rajkhowa has been serving as the CRM Manager at Mahindra Service Centre in Duliajan since 2015. In this role, she is responsible for managing customer relations and overseeing workshop operations. Her leadership skills are evident as she leads a team dedicated to providing quality service to customers. Pallavi has also held the position of Customer Relations Officer (CRO) at the same centre since 2014, contributing to her extensive experience in customer service within the automotive sector.
Education and Expertise
Pallavi Rajkhowa completed her Bachelor's degree in History from Handique Girl's College, where she studied from 2002 to 2005. Prior to this, she attended Kendriya Vidyalaya, where she completed her 12th grade. Her educational background provides her with a strong foundation in critical thinking and communication, which are essential in her current role in customer relations management.
Background
Before joining Mahindra and Mahindra Ltd., Pallavi Rajkhowa worked with ICICI Bank. This experience in the banking sector has contributed to her skills in customer service and relationship management. Her transition from banking to the automotive industry reflects her adaptability and commitment to enhancing customer experiences.
Professional Experience
Pallavi Rajkhowa has accumulated significant professional experience over the years. She has been with Mahindra Service Centre for nearly a decade, where she has taken on various responsibilities that include managing customer relations and overseeing workshop operations. Her tenure at ICICI Bank prior to joining Mahindra has also equipped her with valuable insights into customer service dynamics.