Pankaj Mohan
About Pankaj Mohan
Pankaj Mohan is a Technician Support Cum System Engineer with extensive experience in technical troubleshooting for software and hardware issues. He has worked at Hcl Infosystems Ltd and Airtel, providing technical training and support while managing network systems.
Work at Airtel
Currently, Pankaj Mohan holds the position of Technician Support Cum System Engineer at Airtel. He has been with the company since 2014, accumulating 10 years of experience in this role. His responsibilities include maintaining system files and creating backups to ensure data security. Pankaj provides technical support to users, addressing both software and hardware issues, and plays a crucial role in the help desk operations.
Experience at HCL Infosystems Ltd
Pankaj Mohan has worked at HCL Infosystems Ltd as a Systems Engineer since 2008. With 16 years of experience in this role, he has developed skills in technical troubleshooting and customer support. His work involves resolving network systems management issues and providing field support to customers. He is also responsible for technical training on hardware and software to end users.
Previous Role at You Broadband India Ltd
Before joining Airtel, Pankaj Mohan worked at You Broadband India Ltd as Technician Cum Technician Support for 11 months from 2013 to 2014. During his time there, he gained experience in handling technical troubleshooting for various software and hardware issues, further enhancing his technical support skills.
Education and Expertise
Pankaj Mohan completed his Bachelor of Science degree at Jiwaji University from 2005 to 2008. He also studied at Loyola High School. His educational background has provided him with a solid foundation in technical knowledge, which he applies in his roles as a technician and systems engineer. Pankaj is skilled in assembling new computers, network configuration, and basic software installation.
Technical Skills and Responsibilities
Pankaj Mohan possesses extensive experience in network systems management. His role involves technical troubleshooting for both software and hardware issues, as well as providing help desk support. He is responsible for maintaining system files and ensuring data security through regular backups. Additionally, he conducts technical training for end users, enhancing their understanding of hardware and software functionalities.