Pavan Garg
About Pavan Garg
Pavan Garg is a Program Manager at Bharti Airtel, specializing in customer care systems and billing solutions. He has extensive experience in the telecommunications industry, having worked with various international clients and held multiple roles at Comverse Technology and Amdocs.
Work at Airtel
Pavan Garg has been serving as a Program Manager at Bharti Airtel since 2019. In this role, he is responsible for overseeing various projects and initiatives within the organization. His tenure at Airtel has lasted for five years, during which he has contributed to the company's operational efficiency and service delivery.
Previous Experience in Telecommunications
Prior to his current role, Pavan Garg held several positions in the telecommunications sector. He worked at Comverse Technology, Inc. as a Project Consultant from 2008 to 2010, and later served as a Principal Consultant from 2014 to 2015 in Macao. He also worked at Amdocs as a Professional Services Specialist from 2015 to 2018, gaining valuable experience in the industry.
Education and Expertise
Pavan Garg earned his B.Tech in Computer Science from Malaviya National Institute of Technology Jaipur, where he studied from 2002 to 2006. He possesses expertise in various technologies, including Oracle, PL/SQL, T-SQL, Unix, Linux, shell scripting, Python, Go, Tableau, Soap UI, JMeter, and Weblogic. Additionally, he holds product expertise in AWS as an Associate Solution Architect and Nokia CloudBand.
Customer Care Systems and Service Delivery
Pavan specializes in customer care systems, product catalog management, billing, rating, orders, and service delivery. His extensive experience working with major telecommunications service providers across Asia, Africa, Australia, and Latin America has equipped him with a comprehensive understanding of the industry's demands and challenges.
International Client Engagement
Throughout his career, Pavan Garg has worked with a diverse set of international clients, including GTT in Guyana, UTS in Curacao, CTM in Macau, Hot Mobile in Israel, CellC in South Africa, Optus in Australia, Sotelco in Cambodia, GTEL in Vietnam, MAXI in Malaysia, CellCom in Malaysia, and COLT Telecommunications. This experience highlights his ability to engage with clients across various regions and adapt to their specific needs.