Piyush Patel
About Piyush Patel
Piyush Patel is a Manager at Airtel, overseeing customer service operations for Direct-to-Home services since 2010. He has extensive experience in the telecommunications and electronics sectors, having worked in various roles across multiple companies and regions.
Work at Airtel
Piyush Patel has been employed at Airtel since 2010, serving as a Manager for 14 years. In this role, he oversees customer service operations specifically for Direct-to-Home (DTH) services. His responsibilities include ensuring efficient service delivery and maintaining high customer satisfaction levels. His extensive experience in the telecommunications sector contributes to his effectiveness in this position.
Previous Experience in Telecommunications
Prior to his tenure at Airtel, Piyush Patel worked at Reliance Communications as a Cluster Lead from 2008 to 2010. In this role, he was involved in managing operations and enhancing service delivery. Before that, he spent five years at Samsung Electronics in Budapest, Hungary, as a Hhp Asm, where he gained valuable experience in the electronics sector. His career began at Arvind Limited, where he worked as a Maintenance Engineer for 11 months in 1999.
Education and Expertise
Piyush Patel studied at Gujarat University from 1993 to 1995, completing a two-year program. His educational background provides a foundation for his career in management and customer service within the telecommunications industry. His expertise includes managing B2B and direct sales for the Gujarat Circle, indicating a focus on regional sales strategies.
Background in Sales Management
Piyush Patel has a strong background in sales management, particularly in the telecommunications sector. His experience managing B2B and direct sales for the Gujarat Circle demonstrates his ability to implement effective sales strategies tailored to regional markets. This specialization has contributed to his role in overseeing customer service operations at Airtel.