Pooja Goel
About Pooja Goel
Pooja Goel serves as a Retention Executive at Bharti Airtel, a position she has held since 2024. She completed her studies at Panjab University.
Work at Airtel
Pooja Goel has been employed at Bharti Airtel as a Retention Executive since 2024. In this role, she focuses on customer retention strategies and initiatives aimed at enhancing customer loyalty and satisfaction. Her responsibilities include analyzing customer feedback, implementing retention programs, and collaborating with various teams to improve service delivery.
Education and Expertise
Pooja Goel studied at Panjab University. Her educational background provides her with a solid foundation in relevant skills and knowledge applicable to her role in customer retention. The experience gained during her studies contributes to her effectiveness in understanding customer needs and developing strategies to meet them.
Background
Pooja Goel has a background in customer service and retention strategies. Her current position at Bharti Airtel reflects her commitment to enhancing customer experiences and her ability to adapt to the dynamic telecommunications industry. She has been in her role for four months, during which she has engaged in various retention initiatives.